Our terms &

General terms that govern our website. For rental rules and conditions, go to our FAQs page:
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The following terms and conditions govern all use of the websites provided by Suitestay Apartments Hotel and any affiliated companies (the “Group” or “We”), which are accessible from the following online address: www.suitestayapt.com (the “Sites”). We kindly ask that you carefully read and review each one of the terms and conditions prior to using the Sites, and in the event that you do not agree with one or more, we ask that you immediately cease your use of the Sites.

Please be advised that the Group reserves the right at any time to modify all or part of the following terms and conditions, in its sole discretion, and that these changes will take effect from the moment they appear on the Sites. Therefore, we invite you to periodically review these terms and conditions and keep a copy of them for your records.

By using the Sites, you accept and agree to comply with all the terms and conditions set forth herein. In addition, you agree not to use the Sites for any unlawful purpose, as well as to not take any action to disrupt or interfere with the proper functioning of the Sites, whatever this may be.

General conditions

For general rules and conditions applicable to Suitestay Apartments Hotel rentals, please go to our FAQs page.

‍Content on this site

Your use of this Site and its contents including, without limit, any text, data, logos, graphics, photographs, images, animations, software, apps, forms, videos, music and other audio/visual materials that you access (“Content”) is subject to these Terms. Any Content that you access on this Site is either owned by us (or third parties who license such Content to us) and is made available only for your own personal use on the condition that you must not republish, post, transmit, edit, adapt, syndicate or distribute any Content without our prior written permission. The name Suitestay Apartments Hotel and other business names and logos displayed on this Site may be trademarks belonging to us (“Trade Marks”).

‍‍To the maximum extent legally permitted, you cannot link to or seek to extract data from this Site reuse any part of this Site or Content for any commercial purpose, or use our Trade Marks in a way that suggests that you or your business has any endorsement from or affiliation to us without our prior written permission (at our sole discretion).

While all reasonable efforts have been taken to ensure the accuracy of information on the Sites, it is possible that they may contain errors or typographical omissions. The Group can not be held responsible for inaccuracies, errors, or typographical omissions, including among others, any inaccuracy related to room rental rates and availability; and the Group shall have no obligation to honour the information contained on the Sites affected by such an inaccuracy, error or omission.

In addition, please note that all links on the Sites leading to third-party websites are available as a courtesy only and that we have no control over their nature and content. The inclusion of these links on our Sites should not be construed as a form of approval or endorsement of the content, policies, or advertisements contained therein by the Group.

Intellectual property

The Sites may contain or make use of work that is subject to copyright, trade secrets, technologies, patents, trade names and trademarks, registered or unregistered, which are the property of the Group. Please note that the Group will not grant a license for use of these intellectual property rights.


You must be of legal age, as per the provincial legislation, in order to reserve a room through the use of our sites. In addition, you agree to only make reservations in order to meet your personal needs, or those of another person on whose behalf you are authorized to make reservations. All reservations made by you through the Sites must be made in good faith and in compliance of the law. We reserve the right to cancel or modify a reservation in the event of fraudulent or inappropriate conduct, as well as for an error or inaccuracy in the reservation.

Limitation of liability

In no event shall Suitestay Apartments Hotel be held responsible for any damage, loss or injury, direct or indirect, arising out of or in connection with the use of the sites or the terms and conditions. In addition, we do not guarantee nor assure in any form the accuracy of the information contained on the sites or the normal and uninterrupted functioning of the sites. by making use of the sites, you take full responsibility for the risk of damage, loss, or injury that may result directly or indirectly from its use.


You are entirely responsible for maintaining the confidentiality of the password and account that you create on the Sites and all activities that originate from this account. You hereby agree to indemnify and release the Group from all responsibility for any action, claims, proceedings, responsibility, damage, penalty, or costs of any kinds (including legal fees) having a direct or indirect link with the present terms and conditions, products or services which have been provided by the Group or resulting from any act or omission on your part, including in connection with infringement by you of the intellectual property rights of any person.

In the event that such an action, claim, or proceeding be brought against the Group or that its liability be raised in connection with damages, penalties, or costs of any kind, the Group may, pursuant to a notice of a reasonable period being addressed to you, ask you at your expense, to fully cooperate with it in its defence and to challenge such an action, claim or proceeding.


Cookies are files that a web server installs on your computer and which can be retrieved from the server on subsequent visits. A cookie may be used for authentication purposes, to store your preferences, passwords or user names associated with a given website, as well as information of a commercial nature. For further information regarding the use of cookies on the Sites, please consult our Privacy Policy.


The Group is committed to protecting and respecting your right to privacy. When using the Sites, you can be confident in knowing that any information shared with us will be subject to a high standard of confidentiality. Check out our Privacy Policy for more information.

Applicable law

The terms and conditions, their interpretation, fulfilment, enforcement, validity and their effects will be subject to the applicable laws in the province of Ontario, Canada. In addition, you expressly agree to submit to the jurisdiction of the courts in Ontario, Canada in connection with the interpretation or application of these terms. You also agree not to object to the choice of jurisdiction or the court concerned by citing a lack of jurisdiction.


‍If you have any questions or complaints regarding the Site or these Terms, you can contact us by emailing support@suitestayapt.com


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